eHealth Ready to Help Consumers Find Quality, Affordable Health Insurance During the Affordable Care Act's Nationwide Open Enrollment Period
"eHealth will be open and ready for business for the 2015 open enrollment period," said
"eHealth stands ready to help make this year's open enrollment period a smooth and helpful experience for health insurance consumers across the country," continued Mr. Shaughnessy. "On a national scale, eHealth expects to offer more 2015 individual and family health insurance plans than any other marketplace in the country. eHealth delivers consumers personal help and support from real licensed professionals as well as intuitive plan comparison tools and the ability to look up plans accepted by specific doctors. There's no better place than eHealth to shop for health insurance during open enrollment."
The ACA's 2015 nationwide open enrollment period begins on
For many consumers, this open enrollment period may be their only chance to apply for premium subsidies and enroll in the major medical individual and family health insurance coverage they need for 2015. Consumers without health insurance at the end of the open enrollment period may have to wait until 2016 before getting health coverage that meets the requirements of the Affordable Care Act.
eHealth will enroll both subsidy-eligible consumers and non-subsidy consumers
The ACA makes government subsidies available to certain individual and family health insurance consumers earning up to 400% of the federal poverty level in 2015. During the open enrollment period, eHealth plans to enroll subsidy-eligible consumers in the majority of states, including
eHealth will offer a broad selection of 2015 health insurance plans
For the ACA's 2015 open enrollment period, eHealth expects to offer the largest inventory of any marketplace for individual and family health insurance plans, including both on-exchange and off-exchange plans. For unsubsidized consumers, eHealth expects to have more than 3,700 non-subsidy plans from more than 100 insurance companies across the country. For subsidy-eligible consumers, eHealth expects to offer more than 3,400 health insurance plans from more than 90 insurance companies, including access to on-exchange plans available through government-run marketplaces in 38 states. All of these major medical plans meet ACA requirements and protect consumers from 2015 tax penalties as long as they maintain their enrollment through 2015 without a gap or three months or longer.
eHealth is easier to use than ever before
eHealth's consumer-focused plan comparison and enrollment website provides consumers with the easiest way to find the individual and family health insurance plans best suited to their needs and budget and to enroll in coverage online. In its efforts to continually improve the consumer experience, eHealth has made over 550 website enhancements since the close of the 2014 open enrollment period on
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A mobile-responsive website experience and quotes by text -- More and more consumers want to shop using their mobile devices and eHealth's online health insurance shopping experience is now more responsive and optimized for mobile users. eHealth will also begin offering shoppers who call in to eHealth's
Customer Care Center the ability to ask for personalized health insurance quotes to be sent to them by text. - The ability to look up which plans are accepted by specific doctors -- Many consumers with preferred doctors and hospitals are wary of switching to plans that may require them to change providers. Based on network information provided from the insurance companies, eHealth allows consumers to search for plans accepted by specific primary care physicians or specialists.
- Simple, accurate, no-commitment quotes from brand-name insurance plans -- eHealth does not require consumers to create an account before they can review personalized health insurance quotes from a broad selection of health insurance plans in their area. Since health insurance rates are regulated, consumers will never find plans sold through eHealth available for lower monthly premiums anywhere else.
- Comparison tools that make it easy to narrow down your choices -- The best way for consumers to save money on health insurance is to shop from a broad selection of plans and find the best match for their needs. eHealth allows shoppers to make detailed comparisons of up to five plans at a time. It also allows them to sort their plan choices based on doctors-in-network, monthly premium, annual deductible, coinsurance, plan type, metal level, and whether office visits are covered before or after the deductible.
- The ability to save applications in progress and return to them later -- eHealth has made the process of shopping for health insurance as simple and streamlined as possible but consumers may still need to temporarily set aside their application. eHealth allows consumers to save applications in progress and return to them later without requiring them to start all over again.
eHealth offers customer support and resources that make a difference
Health insurance is a complex product and many consumers find the process of selecting a health insurance plan for themselves or their family stressful and overwhelming. eHealth has always put customer support and education front and center. For the ACA's 2015 nationwide open enrollment period, eHealth is offering consumers support and education in the following ways:
- Access to licensed health insurance agents -- During open enrollment, eHealth's licensed health insurance agents and knowledgeable representatives will be available to answer questions and help consumers by telephone, email, and online chat.
- eHealth's Customer Resource Center -- Providing health insurance consumers with access to dozens of educational videos, articles on a broad variety of health insurance topics, and more, eHealth's Customer Resource Center is designed to help consumers better understand their options.
- The eHealth Subsidy Help Center -- Consumers who received government subsidies in 2014 may not automatically continue receiving subsidies in 2015, and persons newly eligible for subsidies in 2015 should understand how subsidies work. eHealth's Subsidy Help Center addresses consumers' subsidy questions and concerns for 2015.
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Dozens of easy-to-understand educational videos -- Through eHealth's
YouTube channel, consumers can find new video playlists offering tips for health insurance shoppers, help and insight for subsidy-eligible shoppers, advice on what to do when your old plan is being cancelled, and more. - Free health insurance shopping eBook -- eHealth's eBook "3 Steps to Understanding the Affordble Care Act" is available for free and specially designed to help consumers understand the health reform law and how to buy individual or family health insurance for 2015.
- The eHealth Price Index -- eHealth's Health Insurance Price Index tracks what eHealth shoppers are paying for individual and family health insurance plans on a day-to-day basis. eHealth intends to update the Index with new price data after the 2015 open enrollment period has started.
Forward-Looking Statements
This press release contains forward-looking statements, including, but not limited to, statements regarding eHealth's readiness to help consumers during the open enrollment period; eHealth's ability to offer coverage options to both subsidy-eligible and non-subsidized consumers; eHealth's ability to offer support, features and tools (such as comparison tools to find plans accepted by specific doctors) to assist customers, including via the Internet, mobile devices, telephone, text and other channels; eHealth's ability to offer more health insurance plans than other marketplaces; the timing of the ACA open enrollment period; eHealth's plans to enroll subsidy-eligible consumers (including in the states served by the federally-facilitated marketplace and
About eHealth
eHealthInsurance is licensed to sell health insurance in all 50 states and the
For more health insurance news and information, visit the eHealth consumer blog: Get Smart -- Get Covered or visit eHealth's Affordable Care Act Resource Center at www.eHealth.com/affordable-care-act.
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