eHealth, Inc. Announces Third Quarter 2011 Results

Oct 25, 2011
Third Quarter 2011 Overview -- Revenue of $34.8 million, compared to revenue of $37.5 million for the third quarter of 2010 -- EBITDA of $2.8 million, compared to EBITDA of $7.4 million for the third quarter of 2010 -- Submitted applications for IFP products decreased 20% from the third quarter of 2010 -- GAAP operating margins of breakeven and non-GAAP operating margins of 7% for the third quarter of 2011 -- GAAP net loss of $0.2 million, or $0.01 per diluted share, and non-GAAP net income of $1.2 million, or $0.06 per diluted share, for the third quarter of 2011 -- One-time tax expenses of $0.2 million, or $(0.01) per diluted share, for the third quarter of 2011 -- Cash flow from operations of $5.4 million, compared to cash flow from operations of $5.6 million for the third quarter of 2010

MOUNTAIN VIEW, CA, Oct 25, 2011 (MARKETWIRE via COMTEX) --eHealth, Inc. (NASDAQ: EHTH), the leading online source of health insurance for individuals, families and small businesses, today announced its financial results for the third quarter ended September 30, 2011.

Gary Lauer, chief executive officer of eHealth, stated, "Our third quarter financial results were in-line with our expectations and reflect our investment strategy in Medicare. We see a significant Medicare opportunity in front of us and are making the strategic investments necessary to make Medicare an important business over time. We've been adjusting to the individual business and market changes resulting from the Affordable Care Act, and we are pleased with our overall membership growth and continued cash generation."

Third Quarter Results

Revenue -- Revenue for the third quarter of 2011 totaled $34.8 million, a 7% decrease compared to revenue of $37.5 million for the third quarter of 2010.

Submitted Applications -- Submitted applications for individual and family products decreased 20% in the third quarter of 2011 to 114,800 applications, compared to 143,200 applications in the third quarter of 2010.

Membership -- Estimated membership at September 30, 2011 totaled 810,400 members, a 4% increase over estimated membership of 778,800 at September 30, 2010.

Operating Income -- Operating income for the third quarter of 2011 was $43,000, compared to operating income of $4.8 million for the third quarter of 2010. Operating margins were breakeven and 13% in the third quarters of 2011 and 2010, respectively. Operating income for the third quarter of 2011 reflected eHealth's strategic investment in the Medicare business. Third quarter Medicare-related operating expenses grew by approximately $2.5 million compared to the second quarter of 2011 and by approximately $4 million compared to the third quarter of 2010. Stuart Huizinga, chief financial officer of eHealth, said, "In the third quarter of 2011 our increased investment in Medicare aligned with seasonally low Medicare revenues outside of the Medicare Annual Enrollment Period. In the fourth quarter of 2011 we expect to generate sequential and year-over-year growth in Medicare revenues, which will allow us to better absorb the increased level of operating expenses and to increase operating income."

Non-GAAP operating income for the third quarter of 2011 was $2.3 million, compared to non-GAAP operating income of $6.8 million for the third quarter of 2010. Non-GAAP operating margins were 7% and 18% in the third quarters of 2011 and 2010, respectively. Non-GAAP operating income and margins in the third quarter of 2011 exclude $1.8 million of stock-based compensation expense and $0.4 million of intangible asset amortization expense associated with the acquisition of PlanPrescriber, Inc. Non-GAAP operating income and margins in the third quarter of 2010 exclude $1.6 million of stock-based compensation expense and $0.4 million of intangible asset amortization expense associated with the acquisition of PlanPrescriber, Inc.

EBITDA -- EBITDA for the third quarter of 2011 was $2.8 million, a 62% decrease compared to EBITDA of $7.4 million for the third quarter of 2010.

Pre-tax Income -- Pre-tax income for the third quarter of 2011 was $22,000, compared to pre-tax income of $4.8 million for the third quarter of 2010.

Net Income/Loss -- Net loss for the third quarter of 2011 was $0.2 million, or $0.01 per diluted share, compared to net income of $2.6 million, or $0.11 per diluted share for the third quarter of 2010. Non-GAAP net income for the third quarter of 2011 was $1.2 million, or $0.06 per diluted share, compared to non-GAAP net income of $3.8 million, or $0.16 per diluted share for the third quarter of 2010. Non-GAAP net income and non-GAAP net income per diluted share in the third quarter of 2011 exclude $1.8 million of stock-based compensation expense and $0.4 million of intangible asset amortization expense associated with the acquisition of PlanPrescriber, Inc., less $0.8 million for related income tax benefit. Non-GAAP net income and non-GAAP net income per diluted share in the third quarter of 2010 exclude $1.6 million of stock-based compensation expense and $0.4 million of intangible asset amortization expense associated with the acquisition of PlanPrescriber, Inc., less $0.8 million for related income tax benefit.

Stuart Huizinga, chief financial officer of eHealth, stated, "Our tax provision of $271,000 for the quarter significantly exceeded our pre-tax GAAP net income of $22,000. This was driven mainly by an increase in our estimated effective tax rate for 2011. Given that in the first half of the year we booked tax expense using the lower estimate, we recorded a one-time tax item this quarter to catch us up to the new estimated rate year-to-date. The main reason for the increase in our estimated 2011 tax rate relates to our decision to increase certain non-deductible operating expenses that we expect to incur this year including our costs related to government affairs. The one-time tax expenses had a one cent impact on earnings per share."

Cash Flow and Cash Balance -- Cash flow from operations for the third quarter of 2011 was $5.4 million, a 4% decrease compared to $5.6 million for the third quarter of 2010.

Cash and cash equivalents as of September 30, 2011 totaled $126.5 million, compared to $135.9 million as of June 30, 2011. The change in cash and cash equivalents reflects $14.2 million used to repurchase 1.1 million shares of our common stock related to our on-going stock repurchase program which went into effect during the third quarter of 2011.

Year-to-Date Results

Revenue -- Revenue totaled $108.5 million for the nine months ended September 30, 2011, a 1% decrease compared to revenue of $109.7 million for the nine months ended September 30, 2010.

Operating Income -- Operating income for the nine months ended September 30, 2011 was $8.9 million, a 46% decrease compared to operating income of $16.5 million for the nine months ended September 30, 2010. Operating margins were 8% and 15% in the nine-month periods ended September 30, 2011 and 2010, respectively.

EBITDA -- EBITDA for the nine months ended September 30, 2011 was $17.6 million, a 26% decrease compared to EBITDA of $23.6 million for the nine months ended September 30, 2010.

Pre-tax Income -- Pre-tax income for the nine months ended September 30, 2011 was $8.8 million, a 47% decrease compared to pre-tax income of $16.5 million for the nine months ended September 30, 2010.

Net Income -- Net income for the nine months ended September 30, 2011 was $4.5 million, or $0.20 per diluted share, compared to net income for the nine months ended September 30, 2010 of $8.9 million, or $0.37 per diluted share.

Cash Flow -- Cash flow from operations for the nine months ended September 30, 2011 was $20.0 million, a 19% increase compared to $16.9 million for the nine months ended September 30, 2010.

Cash and cash equivalents as of September 30, 2011 totaled $126.5 million, compared to $139.1 million as of September 30, 2010. The change in cash and cash equivalents reflects $35.5 million used to repurchase 2.7 million shares of our common stock related to our stock repurchase programs in effect since September 30, 2010.

2011 Guidance

eHealth is reaffirming its guidance for the full year ending December 31, 2011 based on information currently available:

--  Total revenue is expected to be in the range of $141 million to $149
    million
--  Stock-based compensation expense is expected to be in the range of $7
    million to $8 million
--  EBITDA* is expected to be in the range of $23 million to $28 million
--  GAAP net income per diluted share is expected to be in the range of
    $0.31 to $0.40 per share

*EBITDA is calculated by adding stock-based compensation, depreciation and amortization expense, including the amortization of acquired intangible assets, interest and other (income) expense, net and provision for income taxes to GAAP net income.

Webcast and Conference Call Information A Webcast and conference call will be held today, Tuesday, October 25, 2011 at 5:00 p.m. Eastern Time / 2:00 p.m. Pacific Time. The Webcast will be available live on the Investor Relations section on eHealth's website at http://ir.ehealthinsurance.com. Individuals interested in listening to the conference call may do so by dialing 866-700-6979 for domestic callers and 617-213-8836 for international callers. The participant passcode is 25830541. A telephone replay will be available two hours following the conclusion of the call for a period of 30 days and can be accessed by dialing 888-286-8010 for domestic callers and 617-801-6888 for international callers. The call ID for the replay is 92492872. The live and archived webcast of the call will also be available on eHealth's website at http://www.ehealthinsurance.com under the Investor Relations section.

About eHealth, Inc. eHealth, Inc. (NASDAQ: EHTH) is the parent company of eHealthInsurance, the nation's leading online source of health insurance for individuals, families and small businesses. Through the company's website, http://www.eHealthInsurance.com, consumers can get quotes from leading health insurance carriers, compare plans side by side, and apply for and purchase health insurance. eHealthInsurance offers thousands of individual, family and small business health plans underwritten by more than 180 of the nation's leading health insurance companies. eHealthInsurance is licensed to sell health insurance in all 50 states and the District of Columbia, making it the ideal model of a successful, high-functioning health insurance exchange. Through the company's eHealth Technology solution (www.eHealthTechnology.com), eHealth is also a leading provider of health insurance exchange technology. eHealth Technology's exchange platform provides a suite of hosted e-commerce solutions that enable health plan providers, resellers and government entities to market and distribute products online. eHealth, Inc. also provides powerful online and pharmacy-based tools to help seniors navigate Medicare health insurance options, choose the right plan and enroll in select plans online through its wholly-owned subsidiary, PlanPrescriber.com (www.planprescriber.com) and through its Medicare website www.eHealthMedicare.com.

Forward-Looking Statements This press release contains statements that are forward-looking statements as defined within the Private Securities Litigation Reform Act of 1995. These include statements regarding anticipated opportunities and expected performance of our Medicare business in the fourth quarter and guidance for total revenue, stock-based compensation expense, EBITDA, and GAAP net income per diluted share for the year ending December 31, 2011. These forward-looking statements are inherently subject to various risks and uncertainties that could cause actual results to differ materially from the statements made, including risks associated with the impact of healthcare reform and medical loss ratio requirements; eHealth's ability to maintain its relationship with health insurance carriers; eHealth's success in marketing and selling Medicare-related health insurance plans and leads for such plans; eHealth's ability to hire, train and retain licensed health insurance agents for its Medicare business; the need for health insurance carrier and regulatory approvals in connection with the marketing of Medicare related insurance products; government disapproval of our use of marketing material, including call center scripts and our websites, to sell Medicare related health insurance products; costs of acquiring new members; weak economic conditions; consumer awareness of the availability and accessibility of affordable health insurance; changes in member conversion rates; eHealth's membership growth and retention rates; changes in products offered on eHealth's ecommerce platform; changes in commission rates or carrier underwriting practices; maintaining and enhancing eHealth's brand identity; system failures, capacity constraints, data loss or online commerce security risks; dependence on acceptance of the Internet as a marketplace for the purchase and sale of health insurance; dependence upon Internet search engines; reliance on marketing partners; timing of receipt and accuracy of commission reports; payment practices of health insurance carriers; competition; success in the sale of sponsorship advertising; the licensing of the use of eHealth's technology or our performance of services pursuant to government contracts; protection of intellectual property and defense of intellectual property rights claims; legal liability, regulatory penalties and negative publicity; ability to attract and retain qualified personnel; management of business expansion and diversification; seasonality; impact of acquisitions, including risks associated with not realizing anticipated synergies and opportunities with respect to PlanPrescriber, Inc.; underperformance by PlanPrescriber, Inc.; PlanPrescriber's maintenance of its relationships with its pharmacy and other partners that serve as a source of Medicare related leads; government approval of marketing material, including websites relating to PlanPrescriber partner Medicare product lead referrals; maintenance of proper and effective internal controls; impact of provisions for income taxes; changes in laws and regulations, including with respect to the marketing and sale of Medicare plans; compliance with insurance and other laws and regulations; exposure to security risks; and the performance, reliability and availability of eHealth's ecommerce platform and underlying network infrastructure. Other factors that could cause operating, financial and other results to differ are described in eHealth's most recent Quarterly Report on Form 10-Q or Annual Report on Form 10-K filed with the Securities and Exchange Commission and available on the investor relations page of eHealth's website at http://www.ehealthinsurance.com and on the Securities and Exchange Commission's website at www.sec.gov. eHealth does not undertake any obligation to update any forward-looking statement to conform the statement to actual results or changes in expectations.

Non-GAAP Financial Information This press release includes financial measures that are not in accordance with generally accepted accounting principles in the United States ("GAAP"). To supplement eHealth's condensed consolidated financial statements presented in accordance with GAAP, eHealth presents investors with certain non-GAAP financial measures, including non-GAAP operating income; non-GAAP operating margins; earnings before interest, taxes, depreciation and amortization ("EBITDA"); non-GAAP net income and non-GAAP net income per diluted share.

--  Non-GAAP operating income for the three months ended September 30,
    2010 and 2011 consists of GAAP operating income excluding the
    following items:
    --  the effects of expensing stock-based compensation related to stock
        options, restricted stock and restricted stock units in accordance
        with FASB ASC Topic 718 and
    --  acquired intangible asset amortization expense.

--  Non-GAAP operating margins are calculated by dividing non-GAAP
    operating income by GAAP total revenue.

--  EBITDA is calculated by adding stock-based compensation, depreciation
    and amortization expense, including the amortization of acquired
    intangible assets, interest and other (income) expense, net and
    provision for income taxes to GAAP net income (loss).

--  Non-GAAP net income for the three months ended September 30, 2010 and
    2011 consists of GAAP net income (loss) excluding the following items:
    --  stock-based compensation expense recorded during the quarter,
    --  acquired intangible asset amortization expense and
    --  the related income tax benefit of these excluded items.

--  Non-GAAP net income per diluted share is calculated by dividing
    non-GAAP net income by GAAP weighted average diluted shares
    outstanding.

eHealth believes that the presentation of these non-GAAP financial measures provide important supplemental information to management and investors regarding financial and business trends relating to the Company's financial condition and results of operations. Management believes that the use of these non-GAAP financial measures provides consistency and comparability with the Company's past financial reports. Management also believes that the exclusion of the items described above provides an additional measure of the Company's operating results and facilitates comparisons of the Company's core operating performance against prior periods and business model objectives. This information is provided to investors in order to facilitate additional analyses of past, present and future operating performance and as a supplemental means to evaluate the Company's ongoing operations. Externally, the Company believes that these non-GAAP financial measures are useful to investors in their assessment of the Company's operating performance.

Non-GAAP operating income, non-GAAP operating margins, EBITDA, non-GAAP net income and non-GAAP net income per diluted share are not calculated in accordance with GAAP, and should be considered supplemental to, and not as a substitute for, or superior to, financial measures calculated in accordance with GAAP. Non-GAAP financial measures used in this press release have limitations in that they do not reflect all of the revenue and costs associated with the operations of the Company's business and do not reflect income tax as determined in accordance with GAAP. As a result, you should not consider these measures in isolation or as a substitute for analysis of eHealth's results as reported under GAAP. The Company expects to continue to incur the stock-based compensation costs and purchased intangible asset amortization costs described above, and exclusion of these costs, and their related income tax benefits, from non-GAAP financial measures should not be construed as an inference that these costs are unusual or infrequent. The Company compensates for these limitations by prominently disclosing GAAP operating income, GAAP operating margins, GAAP net income (loss) and GAAP net income (loss) per diluted share and providing investors with reconciliations from the Company's GAAP operating results to the non-GAAP financial measures for the relevant periods.

The accompanying tables provide more details on the GAAP financial measures that are most directly comparable to the non-GAAP financial measures described above and the related reconciliations between these financial measures.

                                EHEALTH, INC.
                    CONDENSED CONSOLIDATED BALANCE SHEETS
                          (In thousands, unaudited)
                                             December 31,     September 30,
                                                 2010              2011
                                            --------------   --------------
                   Assets                         (1)
Current assets:
  Cash and cash equivalents                 $      128,074   $      126,501
  Accounts receivable                               10,810            3,877
  Deferred income taxes                              5,347            4,471
  Prepaid expenses and other current assets          4,361            3,311
                                            --------------   --------------
Total current assets                               148,592          138,160
Property and equipment, net                          4,528            4,713
Deferred income taxes                                3,119            3,306
Other assets                                         3,248            5,695
Acquired intangible assets, net                     12,262           10,981
Goodwill                                            14,096           14,096
                                            --------------   --------------
Total assets                                $      185,845   $      176,951
                                            ==============   ==============

    Liabilities and stockholders' equity
Current liabilities:
  Accounts payable                          $        3,573   $        1,920
  Accrued compensation and benefits                  7,523            7,993
  Accrued marketing expenses                         3,644            4,335
  Deferred revenue                                   2,785            1,153
  Other current liabilities                          2,672            1,206
                                            --------------   --------------
Total current liabilities                           20,197           16,607
Other non-current liabilities                        3,451            3,748
Stockholders' equity:
  Common stock                                          26               26
  Additional paid-in capital                       203,231          211,223
  Treasury stock, at cost                          (56,202)         (74,235)
  Retained earnings                                 14,937           19,401
  Accumulated other comprehensive income               205              181
                                            --------------   --------------
Total stockholders' equity                         162,197          156,596
                                            --------------   --------------
Total liabilities and stockholders' equity  $      185,845   $      176,951
                                            ==============   ==============

  (1)  The condensed consolidated balance sheet at December 31, 2010 has
       been derived from the audited consolidated financial statements at
       that date.

                               EHEALTH, INC.
            CONDENSED CONSOLIDATED STATEMENTS OF INCOME (LOSS)
            (In thousands, except per share amounts, unaudited)
                           Three Months Ended         Nine Months Ended
                             September 30,              September 30,
                       -------------------------  ------------------------
                           2010          2011         2010         2011
                       ------------  -----------  -----------  -----------
Revenue:
  Commission           $     32,040  $    28,206  $    95,685  $    89,045
  Other                       5,411        6,581       14,011       19,483
                       ------------  -----------  -----------  -----------
Total revenue                37,451       34,787      109,696      108,528
Operating costs and
 expenses:
  Cost of revenue               900        1,781        2,759        6,987
  Marketing and
   advertising (1)           16,094       13,826       44,795       38,403
  Customer care and
   enrollment (1)             4,691        6,245       12,539       16,265
  Technology and
   content (1)                4,619        5,548       14,199       16,433
  General and
   administrative (1)         5,879        6,917       18,200       20,299
  Amortization of
   acquired intangible
   assets                       426          427          711        1,281
                       ------------  -----------  -----------  -----------
Total operating costs
 and expenses                32,609       34,744       93,203       99,668
                       ------------  -----------  -----------  -----------
Income from operations        4,842           43       16,493        8,860
Interest and other
 income (expense), net           (3)         (21)          13          (61)
                       ------------  -----------  -----------  -----------
Income before
 provision for income
 taxes                        4,839           22       16,506        8,799
Provision for income
 taxes                        2,241          271        7,634        4,335
                       ------------  -----------  -----------  -----------
Net income (loss)      $      2,598  $      (249) $     8,872  $     4,464
                       ============  ===========  ===========  ===========
Net income (loss) per
 share:
  Basic                $       0.11  $     (0.01) $      0.38  $      0.21
  Diluted              $       0.11  $     (0.01) $      0.37  $      0.20
Weighted-average
 number of shares used
 in per share amounts:
    Basic                    23,437       21,054       23,474       21,264
    Diluted                  24,079       21,054       24,227       21,974
__________
(1) Includes stock-
 based compensation
 expense as follows:
      Marketing and
       advertising     $        199  $       252  $       607  $       774
      Customer care
       and enrollment           101           83          282          264
      Technology and
       content                  383          411        1,239        1,336
      General and
       administrative           885        1,078        2,689        3,248
                       ------------  -----------  -----------  -----------
        Total          $      1,568  $     1,824  $     4,817  $     5,622
                       ============  ===========  ===========  ===========

                               EHEALTH, INC.
              CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
                         (In thousands, unaudited)
                           Three Months Ended         Nine Months Ended
                              September 30,             September 30,
                        ------------------------  ------------------------
                            2010         2011         2010         2011
                        -----------  -----------  -----------  -----------
Operating activities
Net income (loss)       $     2,598  $      (249) $     8,872  $     4,464
Adjustments to
 reconcile net income
 (loss) to net cash
 provided by operating
 activities:
  Deferred income taxes       1,874           32        6,810        3,696
  Depreciation and
   amortization                 537          533        1,580        1,799
  Amortization of
   acquired intangible
   assets                       426          427          711        1,281
  Amortization and
   accretion on
   marketable
   securities, net               --           --           50           --
  Stock-based
   compensation expense       1,568        1,824        4,817        5,622
  Excess tax benefits
   from stock-based
   compensation              (2,123)        (181)      (7,360)      (2,734)
  Deferred rent                  (7)          27           (5)           7
  Loss on disposal of
   property and
   equipment                      3           35            9           38
  Changes in operating
   assets and
   liabilities:
    Accounts receivable        (655)       1,121         (554)       7,698
    Prepaid expenses
     and other current
     assets                  (2,532)         351       (1,845)       1,876
    Other assets                (66)        (154)          25         (128)
    Accounts payable          2,862         (485)       2,863       (1,654)
    Accrued
     compensation and
     benefits                   909        1,134        1,585          455
    Accrued marketing
     expenses                   107          921          365          691
    Deferred revenue             67          497           90       (1,632)
    Other current
     liabilities                 43         (420)      (1,145)      (1,475)
                        -----------  -----------  -----------  -----------
Net cash provided by
 operating activities         5,611        5,413       16,868       20,004
                        -----------  -----------  -----------  -----------
Investing activities
Purchases of property
 and equipment               (1,139)        (693)      (2,483)      (1,932)
Acquisition of
 PlanPrescriber, net of
 cash acquired                   --           --      (27,203)          --
Purchase of other
 assets                          --         (137)          --       (3,906)
Maturities of
 marketable securities           --           --       22,100           --
                        -----------  -----------  -----------  -----------
Net cash used in
 investing activities        (1,139)        (830)      (7,586)      (5,838)
                        -----------  -----------  -----------  -----------
Financing activities
Proceeds from exercise
 of common stock
 options                          4          112          468          184
Cash used to net-share
 settle equity awards           (18)          (4)        (575)        (548)
Excess tax benefits
 from stock-based
 compensation                 2,123          181        7,360        2,734
Repurchases of common
 stock                       (8,724)     (14,237)      (8,724)     (18,033)
Principal payments in
 connection with
 capital lease                  (12)         (16)         (33)         (46)
                        -----------  -----------  -----------  -----------
Net cash provided by
 (used in) financing
 activities                   6,627      (13,964)      (1,504)     (15,709)
                        -----------  -----------  -----------  -----------
Effect of exchange rate
 changes on cash and
 cash equivalents               (10)         (11)          (4)         (30)
                        -----------  -----------  -----------  -----------
Net increase (decrease)
 in cash and cash
 equivalents                 (2,165)      (9,392)       7,774       (1,573)
Cash and cash
 equivalents at
 beginning of period        141,278      135,893      131,339      128,074
                        -----------  -----------  -----------  -----------
Cash and cash
 equivalents at end of
 period                 $   139,113  $   126,501  $   139,113  $   126,501
                        ===========  ===========  ===========  ===========

                               EHEALTH, INC.
                        SUMMARY OF SELECTED METRICS
                                (Unaudited)
                                    Three Months Ended  Three Months Ended
 Key Metrics:                       September 30, 2010  September 30, 2011
                                    ------------------  ------------------
 Operating cash flows (1)           $        5,611,000  $        5,413,000
 IFP submitted applications (2)                143,200             114,800
 IFP approved members (3)                      117,300              95,400
 Total approved members (4)                    152,800             140,300
 Commission revenue (5)             $       32,040,000  $       28,206,000
 Commission revenue per estimated
  member for the period (6)         $            41.78  $            34,94
 Total revenue (7)                  $       37,451,000  $       34,787,000
 Total revenue per estimated member
  for the period (8)                $            48.84  $            43.09
                                          As of               As of
                                    September 30, 2010  September 30, 2011
                                    ------------------  ------------------
 IFP estimated membership (9)                  679,500             683,400
 Total estimated membership (10)               778,800             810,400
                                    Three Months Ended  Three Months Ended
                                    September 30, 2010  September 30, 2011
                                    ------------------  ------------------
 Marketing and advertising expenses
  (11)                              $       16,094,000  $       13,826,000
 Marketing and advertising expenses
  as a percentage of total revenue
  (12)                                              43%                 40%
 Other Metrics:
 Source of IFP submitted
  applications (as a percentage of
  total IFP applications for the
  period):
   Direct (13)                                      43%                 44%
   Marketing partners (14)                          30%                 33%
   Online advertising (15)                          27%                 23%
                                    ------------------  ------------------
     Total                                         100%                100%
                                    ==================  ==================

Notes:

 (1)  Net cash provided by operating activities for the period from the
      condensed consolidated statements of cash flows.
 (2)  IFP applications submitted on eHealth's website during the period.
      Applications are counted as submitted when the applicant completes the
      application, provides a method for payment and clicks the submit
      button on our website and submits the application to us. The applicant
      generally has additional actions to take before the application will
      be reviewed by the insurance carrier, such as providing additional
      information and providing an electronic signature. In addition, an
      applicant may submit more than one application. We include
      applications for IFP products for which we receive commissions as well
      as other forms of payment. We define our "IFP" offerings as major
      medical individual and family health insurance plans, which does not
      include small business, short-term major medical, stand-alone dental,
      life, student or Medicare-related health insurance plans.
 (3)  New IFP members reported to eHealth as approved during the period.
      Some members that are approved by a carrier do not accept the approval
      and therefore do not become paying members.
 (4)  New members for all products reported to eHealth as approved during
      the period. Some members that are approved by a carrier do not accept
      the approval and therefore do not become paying members.
 (5)  Commission revenue (from all sources) recognized during the period
      from the condensed consolidated statements of income (loss).
 (6)  Calculated as commission revenue recognized during the period (see
      note (5) above) divided by average estimated membership for the period
      (calculated as beginning and ending estimated membership for all
      products for the period, divided by two). See our Form 10-K for the
      year ended December 31, 2010 - Item 7 - Management's Discussion and
      Analysis of Financial Condition and Results of Operations - Summary of
      Selected Metrics for additional information regarding our calculation
      of estimated membership.
 (7)  Total revenue (from all sources) recognized during the period from the
      condensed consolidated statements of income (loss).
 (8)  Calculated as total revenue recognized during the period (see note (7)
      above) divided by average estimated membership for the period
      (calculated as beginning and ending estimated membership for all
      products for the period, divided by two). See our Form 10-K for the
      year ended December 31, 2010 - Item 7 - Management's Discussion and
      Analysis of Financial Condition and Results of Operations - Summary of
      Selected Metrics for additional information regarding our calculation
      of estimated membership.
 (9)  Estimated number of members active on IFP insurance policies as of the
      date indicated. See our Form 10-K for the year ended December 31, 2010
      - Item 7 - Management's Discussion and Analysis of Financial Condition
      and Results of Operations - Summary of Selected Metrics for additional
      information regarding our calculation of estimated membership.
(10)  Estimated number of members active on all insurance policies as of the
      date indicated. See our Form 10-K for the year ended December 31, 2010
      - Item 7 - Management's Discussion and Analysis of Financial Condition
      and Results of Operations - Summary of Selected Metrics for additional
      information regarding our calculation of estimated membership.
(11)  Marketing and advertising expenses for the period from the condensed
      consolidated statements of income (loss).
(12)  Calculated as marketing and advertising expenses for the period (see
      note (11) above) divided by total revenue for the period (see note (7)
      above).
(13)  Percentage of IFP submitted applications from applicants who came
      directly to the eHealth website through algorithmic search engine
      results or otherwise. See note (2) above for further information as to
      what constitutes a submitted application.
(14)  Percentage of IFP submitted applications from applicants sourced
      through eHealth's network of marketing partners. See note (2) above
      for further information as to what constitutes a submitted
      application.
(15)  Percentage of IFP submitted applications from applicants sourced
      through paid search and other online advertising activities. See note
      (2) above for further information as to what constitutes a submitted
      application.

                                EHEALTH, INC.
                       GAAP TO NON-GAAP RECONCILIATION
                FOR THE THREE MONTHS ENDED SEPTEMBER 30, 2011
             (In thousands, except per share amounts, unaudited)
Statement of Income (Loss) Reconciliation
                              Three Months Ended September 30, 2011
                      -----------------------------------------------------
                                   GAAP                            Non-GAAP
                                 Percent                            Percent
                        GAAP     of Total                Non-GAAP  of Total
                      Reported   Revenue    Adjustments   Results   Revenue
                      --------  ---------   -----------  --------  --------
Revenue:
  Commission          $ 28,206         81%  $        --  $ 28,206        81%
  Other                  6,581         19            --     6,581        19
                      --------  ---------   -----------  --------  --------
Total revenue           34,787        100            --    34,787       100
Operating costs and
 expenses:
  Cost of revenue        1,781          5            --     1,781         5
  Marketing and
   advertising (1)      13,826         40          (252)   13,574        39
  Customer care and
   enrollment (1)        6,245         18           (83)    6,162        18
  Technology and
   content (1)           5,548         16          (411)    5,137        15
  General and
   administrative (1)    6,917         20        (1,078)    5,839        17
  Amortization of
   acquired
   intangible assets
   (2)                     427          1          (427)       --        --
                      --------  ---------   -----------  --------  --------
Total operating costs
 and expenses           34,744        100        (2,251)   32,493        93
                      --------  ---------   -----------  --------  --------
Income from
 operations                 43          0         2,251     2,294         7
Interest and other
 income (expense),
 net                       (21)        (0)           --       (21)       (0)
                      --------  ---------   -----------  --------  --------
Income before
 provision for income
 taxes                      22          0         2,251     2,273         7
Provision for income
 taxes (3)                 271          1           781     1,052         3
                      --------  ---------   -----------  --------  --------
Net income (loss) (4) $   (249)        (1)% $     1,470  $  1,221         4%
                      ========  =========   ===========  ========  ========
Net income (loss) per
 share: (4)
    Basic             $  (0.01)             $      0.07  $   0.06
    Diluted           $  (0.01)             $      0.07  $   0.06
Weighted-average
 number of shares
 used in per share
 amounts:
    Basic               21,054                   21,054    21,054
    Diluted             21,054                   21,789    21,789

Explanation of adjustments

(1) Non-GAAP results exclude the effect of expensing stock-based
    compensation related to stock options and restricted stock units in
    accordance with FASB ASC Topic 718.
(2) Non-GAAP results exclude amortization expense related to acquired
    intangible assets.
(3) Non-GAAP provision for income taxes excludes estimated income tax
    benefit of $0.8 million related to stock-based compensation expense
    listed in note (1) above and amortization of acquired intangible assets
    listed in note (3) above.
(4) Non-GAAP net income and non-GAAP net income per share exclude stock-
    based compensation expense listed in note (1) above and amortization of
    acquired intangible assets listed in note (2) above, less the estimated
    income tax benefit listed in note (3) above.

                                EHEALTH, INC.
                       GAAP TO NON-GAAP RECONCILIATION
                FOR THE THREE MONTHS ENDED SEPTEMBER 30, 2010
             (In thousands, except per share amounts, unaudited)
Statement of Income Reconciliation
                               Three Months Ended September 30, 2010
                        ---------------------------------------------------
                                    GAAP                           Non-GAAP
                                   Percent                          Percent
                          GAAP    of Total               Non-GAAP  of Total
                        Reported   Revenue  Adjustments   Results   Revenue
                        --------  --------  -----------  --------  --------
Revenue:
  Commission            $ 32,040        86% $        --  $ 32,040        86%
  Other                    5,411        14           --     5,411        14
                        --------  --------  -----------  --------  --------
Total revenue             37,451       100           --    37,451       100
Operating costs and
 expenses:
  Cost of revenue            900         2           --       900         2
  Marketing and
   advertising (1)        16,094        43         (199)   15,895        42
  Customer care and
   enrollment (1)          4,691        13         (101)    4,590        12
  Technology and
   content (1)             4,619        12         (383)    4,236        11
  General and
   administrative (1)      5,879        16         (885)    4,994        13
  Amortization of
   acquired intangible
   assets (2)                426         1         (426)       --        --
                        --------  --------  -----------  --------  --------
Total operating costs
 and expenses             32,609        87       (1,994)   30,615        82
                        --------  --------  -----------  --------  --------
Income from operations     4,842        13        1,994     6,836        18
Interest and other
 income, net                  (3)       (0)          --        (3)       (0)
                        --------  --------  -----------  --------  --------
Income before provision
 for income taxes          4,839        13        1,994     6,833        18
Provision for income
 taxes (3)                 2,241         6          757     2,998         8
                        --------  --------  -----------  --------  --------
Net income (4)          $  2,598         7% $     1,237  $  3,835        10%
                        ========  ========  ===========  ========  ========
Net income per share:
 (4)
    Basic               $   0.11            $      0.05  $   0.16
    Diluted             $   0.11            $      0.05  $   0.16
Weighted-average number
 of shares used in per
 share amounts:
    Basic                 23,437                 23,437    23,437
    Diluted               24,079                 24,079    24,079

Explanation of adjustments

(1) Non-GAAP results exclude the effect of expensing stock-based
    compensation related to stock options and restricted stock units in
    accordance with FASB ASC Topic 718.
(2) Non-GAAP results exclude amortization expense related to acquired
    intangible assets.
(3) Non-GAAP provision for income taxes excludes estimated income tax
    benefit of $0.8 million related to stock-based compensation expense
    listed in note (1) above and amortization of acquired intangible assets
    listed in note (3) above.
(4) Non-GAAP net income and non-GAAP net income per share exclude stock-
    based compensation expense listed in note (1) above and amortization of
    acquired intangible assets listed in note (2) above, less the estimated
    income tax benefit listed in note (3) above.

                                EHEALTH, INC.
              GAAP NET INCOME TO NON-GAAP EBITDA RECONCILIATION
       FOR THE THREE AND NINE MONTHS ENDED SEPTEMBER 30, 2010 AND 2011
                          (In thousands, unaudited)
EBITDA Reconciliation
                                     Three Months Ended   Nine Months Ended
                                        September 30,       September 30,
                                     ------------------  -------------------
                                        2010     2011      2010       2011
                                     --------- --------  --------  ---------
Net income (loss)                    $   2,598 $   (249) $  8,872  $   4,464
Stock-based compensation expense (1)     1,568    1,824     4,817      5,622
Depreciation and amortization (2)          537      533     1,580      1,799
Amortization of acquired intangible
 assets (2)                                426      427       711      1,281
Interest and other (income) expense,
 net (3)                                     3       21       (13)        61
Provision for income taxes (4)           2,241      271     7,634      4,335
                                     --------- --------  --------  ---------
EBITDA                               $   7,373 $  2,827  $ 23,601  $  17,562
                                     ========= ========  ========  =========

Explanation of adjustments

(1) Non-GAAP EBITDA excludes the effect of expensing stock-based
    compensation related to stock options, restricted stock and restricted
    stock units in accordance with FASB ASC Topic 718.
(2) Non-GAAP EBITDA excludes the effect of depreciation and amortization
    expense, including amortization of acquired intangible assets from the
    acquisition of PlanPrescriber, Inc. in April 2010.
(3) Non-GAAP EBITDA excludes the net effect of interest income and other
    income and expenses.
(4) Non-GAAP EBITDA excludes the effect of income tax expense.
 
Investor Relations Contact:
Kate Sidorovich, CFA
Director, Investor Relations
440 East Middlefield Road
Mountain View, CA 94043
(650) 210-3111
kate.sidorovich@ehealth.com
http://ir.ehealthinsurance.com
Media Contact:
Brian Mast
Vice President, Communications
440 East Middlefield Road
Mountain View, CA 94043
(650) 210-3149
brian.mast@ehealth.com
http://www.ehealthinsurance.com
 

SOURCE: eHealthInsurance